Refund Policy

At Shahzad Jewelry 4u, we want you to be completely satisfied with your purchase. If you're not happy with your order, we’re here to help.

1. Returns

• You can return your item within 7 days of receiving it.
• The item must be unused, in its original packaging, and in the same condition as you received it.
• Items like earrings, custom-made, or personalized jewelry are not eligible for return due to hygiene and customization reasons.

2. Refunds

Once we receive your returned item, we will inspect it and notify you about the status of your refund. If approved, your refund will be processed, and the amount will be credited back to your original payment method within 5-7 business days.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us within 7 days of receiving your item.

4. Shipping Costs

• You will be responsible for paying the shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the original shipping fee will not be included.

5. Contact Us

If you have any questions about our Refund Policy or need help with a return or exchange, feel free to contact us at:

Email: info@shahzadjewelry4u.com
Phone: +92 321 6962285
Address: Shahzad jewellery house Annar Kalli Bazar beby Markit, Okara, 53600